Denmark: Free on orders above 500 DKK, otherwise from 25 DKK.
Within EU: Free on orders above 75 EUR, otherwise from 10 EUR or 20 EUR depending on the country.
Outside EU: From 29 Eur
Anonymous Copenhagen official online store uses GLS for to ship orders within EU. For orders outside EU we may use UPS or DHL, depending on the country of delivery. Please note that a signature might be required when receiving the package. The couriers usually operates between 9am and 5pm during weekdays. To help ensure prompt delivery of your order, we recommend using a work address if possible. You will receive an order confirmation with your tracking number as soon as we have processeed your order, then you can easily keep track of your package.
Anoncph.com accepts Credit Cards such as Visa, MasterCard, Visa Electron, Maestro, Dankort, JCB, American Express and PayPal.
All orders are confirmed automatically by email, in case of delivery issues you will receive an email from us shortly after.
Denmark: 1-3 days.
Within EU: 1-5 days.
Outside EU: 3-15 days.
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right to cancel, you must inform us (Nordic Apparel ApS) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than14 days after the day you provide evidence that you have returned the goods. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us (Anonymous Copenhagen - Nordic Apparel ApS - C/O True, Frederiksholms Kanal 1, 1 sal, 1220 Copenhagen, Denmark) or, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.
If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation form this contract, in comparison with full coverage of the contract.
Q: Can I return items on SALE and other campaign items?
A: Yes, you have the right to return all items purchased trough anoncph.com
Q: Do I have to bear the direct costs of returning the goods?
A: Yes, you will have to bear the direct cost of returning the goods.
Q: Can I return the goods personally?
A: You can send us an email at firstname.lastname@example.org requesting to return personally (in Copenhagen) then we will schedule an appropriate time.
Nordic Apparel ApS
Laksegade 26, 2nd left
+45 2729 3333